Privacy Policy

Last updated: March 19, 2025

Introduction

Arte Nexus ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artenexus.com, including any subdomains (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

Information We Collect

We may collect information about you in various ways, including:

Personal Information You Provide

When you register for an account, sign up for our newsletter, contact us, or use our services, we may collect:

  • Contact information (such as name, email address, phone number)
  • Account credentials (username and password)
  • Profile information (such as profile picture, bio, preferences)
  • Payment information (if you make purchases through our platform)
  • Communication information (messages, inquiries, feedback)
  • Any other information you choose to provide

Information Automatically Collected

When you visit our Site, we may automatically collect certain information, including:

  • Device information (such as IP address, browser type, operating system)
  • Usage data (such as pages visited, time spent on pages, links clicked)
  • Location information (based on IP address or GPS with your consent)
  • Cookies and similar tracking technologies (as described in our Cookie Policy)

How We Use Your Information

We may use your information for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Create and maintain your account
  • Facilitate communication between users (such as between art collectors and galleries)
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Send you marketing communications about our services, features, and events (you can opt out at any time)
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience and provide content and features relevant to your interests
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

  • With Other Users: When you use our platform to contact galleries or artists, your information will be shared with these parties as necessary to facilitate the communication or transaction.
  • With Service Providers: We may share your information with third-party vendors, service providers, and other partners who need access to your information to provide services to us or on our behalf.
  • For Legal Reasons: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas, court orders, or other legal requests.
  • To Protect Rights: We may disclose your information to protect the rights, property, or safety of Arte Nexus, our users, or others.
  • Business Transfers: If Arte Nexus is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You can request that we correct inaccurate or incomplete information about you.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.
  • Withdraw Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. Please note that we may need to verify your identity before responding to your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: Av. Paulista, 1578, Bela Vista, São Paulo - SP, 01310-200, Brasil